Lessons learned from the COVID-19 pandemic

Panel discussion


Amidst the challenges and heartbreak of the COVID-19 pandemic, there were also opportunities to grow and change. Join our panel to explore lessons learned, including

  • Communicating in crisis: best practices for keeping communities connected and informed
  • Going online
    • Recruiting when students can't come to campus
    • Pivoting conferences and courses to online platforms
  • Shifting success: updating goals when everything changes
  • Finding focus: what we added to our plates...and what we had to toss in the trash

Session topics


  • James Seidler

    Pronouns: He/Him
    Director of Web Services, Purdue University Northwest

    As director of web services at Purdue University Northwest, James Seidler oversees website strategy, enhancement and evaluation while working with leadership across campus to advance the university brand and promote recruitment and retention. He helped oversee a redesign of the PNW website in February 2020 that streamlined the site down...

  • Bonnie Russell

    Pronouns: she/her/hers
    Project Manager, Michigan State University

    Bonnie Russell (MLIS, Wayne State University) is the Project Manager for MESH Research at Michigan State University, Humanities Commons, and HuMetricsHSS. Ms. Russell has extensive experience in technical project management, user experience, quality assurance testing, technical documentation and training, and metadata management. She has been active working with digital humanities...

  • Kenzie Woodbridge

    Pronouns: they/them
    Senior Systems Analyst, British Columbia Institute of Technology

    Kenzie works at the British Columbia Institute of Technology, as a Systems Analyst, Web Developer, Docs Wrangler, and Community Manager. Kenzie has a passion for communication, continuous iterative improvement, and for systemic solutions to systemic problems. Kenzie has previously spoken at PSEWeb, BCNET, Write the Docs, the International Conference on...

  • Aimee Patton

    Pronouns: she/her/hers
    Director of Marketing, Park University

    Aimee is the Director of Marketing, at Park University, where she coordinates all marketing strategy including website, paid media, text, email and video production. Aimee has been with Park for over five years. She was in charge of a website redesign for park.edu that rolled out three years ago. Park...