WordPress troubleshooting techniques

Sponsored session


This session will go over the steps taken by a Tech Support rep in order to narrow down the cause of most common WordPress website issues. Topics covered will be:

  • How to Backup your site
  • Changing WordPress Passwords
  • Enabling WordPress Debugging
  • Testing Plugins
  • Testing Themes
  • Troubleshooting Email Issues
  • Optimizing your site
  • Troubleshooting Database Errors
  • 404 Errors, Redirect Problems, URL Issues
  • Exhausted Memory, or Memory Limit Errors


Session topics



  • John-Paul Briones

    Pronouns: he/him
    Technical Content Writer, InMotion Hosting

    John-Paul dedicated several years to Technical Support for InMotion Hosting before becoming a Technical Content Writer in 2013. He first started using WordPress around 2005, but really started learning how to troubleshoot problems in 2011.